If you are not satisfied with your purchases from the website, you have right to return or Replace your order within 24 hours of the date of receipt after applying our terms of return and substitution. we will be pleased to serve you to select the appropriate substitute for your purchases after applying our terms of return and substitution. Please contact us through the following email : [email protected] or Call us : 920014035 Or by WhatsApp
Terms of Return and Substitution for the Purchases of the Website:
1- The product must be free of abuse which include scratches and the effects of use of all types and forms,
2- The Contact Lenses box either the colored or the medical shall not be opened. The return and substitution of the Contact Lenses will be accepted in case of having a manufacture defect after opening the Contact Lenses box.
3- The cost of shipment to return the order to us is FREE for the first time , and it Will be charged for the second time .
4- The substitution must be at the same value of the previous purchases or above, and
5- You can substitute a product with more than one product and pay the difference in price, if any.
6 - The Value of Medical lenses manufactured on glasses can not be returned , but only the value of frame will returned .
please Note: Orders made with a special request and with a special manufacture, cannot be canceled after its approval. That is, the order cannot be canceled or replaced permanently