Your browser does not support JavaScript!
Optix Shop

Privacy Policy

We welcome you to our website  ( OPTIX SHOP ), and we are pleased to your visit. We ask you to review our privacy policy. Should you have any enquiry or comment, please do not hesitate to contact us at the email  : [email protected]

Clause (1): Dealing with Your Own Information:

Upon purchasing from our store, your personal information will be requested, including, but not limited to, name, address, email and some other information as part of the purchase process.

We would like to indicate that upon browsing our store, the website will automatically obtain the internet protocol of your computer for the sake of obtaining the information that will help us to identify the user browser and operating system.

Upon shopping online, and after obtaining your approval, we will send you marketing messages through email as to keep you continuously informed about our new products information and latest news. In the event of your non-desire to receive such messages, kindly inform us thereof through the email: [email protected]

Clause (2): Approval:

Upon providing us with your personal information to complete the purchase process, approval of the bank card, provision the purchase request, setting of the delivery date or return the purchases, this confirms your approval of providing us with your information to be used solely for the purpose specified thereto.

Clause (3): Revocation of Approval:

In the event of disapproval and your intention to revoke the product purchase and cancellation of the request provided, you can do that easily. You will not be communicated and your personal information will not be collected to be used or disclosed and that is by sending an email to  [email protected] in accordance with the policy of substitution and return.

Clause (4): Disclosure of Your Information:

We shall not use or disclose your information for any other purpose of the above mentioned, as well as we shall not furnish any entity with your own information except for the following cases:

1- Providing us with your written consent,

2- Breach of the website terms of use,

3- The need to conduct investigations related to prohibition of illegal or illicit activities as suspicion of fraud or endangering the safety and or security of any person, and

4- Special circumstances, such as orders and claims of courts and concerned authorities meant to apply the laws and instructions.

Clause (5): Host on the Website:

( Nard company) is hosting our store website, which provides e-trade service to enable us to merchandise our products and services to customers.

Your own personal information is stored within storage capacities that the company provides to us, as well as data base which the host site stores such data in a safe server for protection.

Clause (6): Payment information:

We provide the following methods of payment:

1- Payment by SADAD Account,

2- Payment by credit card (Visa, Master Card ) .

3- Payment upon delivery from the shipping company and there are fees charged by the shipping company. The purchaser incurs which amounts to (18 SR ) if the shipment within the Kingdom of Saudi Arabia. In the event that the shipment is conducted out of the Kingdom of Saudi Arabia, the fees shall be calculated as per the country where the shipment is destined for.

Clause (7): Third Party's Services:

Normally, external suppliers (third parties), whom we deal with, collect, use and disclose your own personal information, as required, to provide the services to us properly.

As some external suppliers such as payment portals and others of payment service providers, they have their own privacy related to the information that we are required to provide to complete your purchase processes.

Therefore, for such service providers, we advise you to read the privacy policy that they approve so that you can be able to know how your personal information will be treated.

Moreover, kindly take into consideration that some service providers' headquarters or branches may be located in a district, a city or a country vary from your location or our location any may subject to different laws.

Clause (8): Links:

Upon clicking on the available links at our store, we will transfer you outside our website. Accordingly we shall not assume any responsibility for the privacy policies of the other websites, as we advise you to view the privacy policies of such websites as we do not assume any responsibilities for such websites.

 Clause (9): Protection:

For the purpose of protecting your personal information and maintain its security, we are keen to take all the precautions and procedures in accordance with the highest applicable security levels to ensure  not losing them, or having them be abused, disclosed, changed or deleted. Although there is no fully secured way transfer data across the internet or its storage, we are keen to apply all security and safety measures and apply additional systems for protection in accordance with the highest standards available in this field. Additionally, we disclaim the responsibility for any hacking or software piracy of a third party.

Clause (10): Changes in Privacy Policies:

We reserve the right to amend this privacy policy at any time; hence, please have access thereto regularly and recurrently since changes and amendments become effective promptly upon it publication on the website. In the event that we conduct any material changes in this policy, we will inform you here on the website that it has been updated in order to be aware of what type of information that we collect, how it is used and under any circumstances will be used or disclosed, if required.

In the event that the store has been sold or merged into another company, your personal information will be transferred to the new owner to be able to continue the sale of product to you.

For enquiry and contact us:

If you want to log in your personal information, its correction, amendment or deletion, please contact one of the employees of the department of privacy supervision and control on the email: [email protected]